Privacy Policy
Last updated: 19 September 2026
Penang Holiao is part of Holiao Media Sdn. Bhd. This Privacy Policy explains how we collect, use and protect information when you visit penangholiao.com.my, contact us, submit a form or interact with our content.
Information we collect
- Information you provide: such as your name, email address, phone number, message and any details you submit through our contact form or other communication channels.
- Technical information: such as IP address, browser and device information, pages visited, referring pages and basic usage data collected through server logs, security tools, cookies or analytics.
- Comments and media: if these features are enabled, we may collect the information shown in the submission together with technical data used for spam and security checks.
How we use information
We use information to respond to enquiries, assess editorial suggestions, manage advertising or collaboration requests, operate and improve the website, measure content performance, prevent abuse and comply with legal obligations.
Cookies and analytics
Our website may use cookies and similar technologies for essential functions, preferences, security and audience measurement. You can control cookies through your browser settings, although disabling some cookies may affect website features.
Embedded content and third-party services
Articles may include embedded videos, images, maps, social posts or other content from third-party websites. Those services may collect data and use cookies under their own privacy policies. Links to external websites are provided for convenience and are governed by the policies of those websites.
Sharing and retention
We do not sell personal information. We may share information with service providers that help us host, secure, analyse or operate the website, or where disclosure is required by law. We retain information only for as long as reasonably necessary for the purpose for which it was collected, including legal, security and record-keeping needs.
Security
We use reasonable administrative and technical safeguards to protect information. However, no website or online transmission can be guaranteed to be completely secure.
Your choices and rights
Subject to applicable Malaysian law, you may request access to or correction of personal data we hold about you, ask questions about how it is used, or withdraw consent where consent is the basis for processing. We may need to verify your identity before responding.
Children
Our website is intended for a general audience and is not designed to knowingly collect personal data from children without appropriate consent.
Changes to this policy
We may update this policy when our services or legal obligations change. The latest version will be posted on this page with an updated date.
Contact us
For privacy questions or requests, email admin@penangholiao.com.my or call +6010-386-6128.