Frequently Asked Questions

What is Penang Holiao?

Penang Holiao is a local media platform sharing food discoveries, events, things to do, travel ideas and community stories. It is part of Holiao Media Sdn. Bhd.

How can I suggest a food spot, event or story?

Send the details through our Contact page or message our official Facebook page. Please include the name, location, relevant dates and why you think it would interest our audience. A suggestion does not guarantee coverage.

Do you charge businesses to be featured?

We consider independent editorial suggestions without requiring payment. We also offer paid advertising and collaboration opportunities. Sponsored or commercial content is handled separately from editorial suggestions and will be identified where appropriate.

How do I advertise with Penang Holiao?

Visit our Advertise page or email admin@penangholiao.com.my with your campaign objective, preferred timing, target audience and available budget.

Can you guarantee that a suggested place will be featured?

No. We review suggestions based on audience relevance, timing, available information, editorial priorities and production capacity.

What should I do if information in an article has changed?

Please email us with the article link and the corrected information. For important details such as prices, opening hours, promotions or event dates, readers should also confirm directly with the business or organiser.

May I reuse your photos, videos or articles?

You may share links to our public pages. Reproduction, commercial use or republication of our original material requires prior written permission. Contact us with the exact material and intended use.

How quickly will you reply?

We aim to respond to relevant enquiries as soon as possible. Because we receive many messages, we may not be able to reply to every editorial or coverage request.

How can I contact Penang Holiao?

Email admin@penangholiao.com.my, call +6010-386-6128, or use our Contact page.